gorgias-automationlisted

# Gorgias Automation Automate your Gorgias helpdesk operations directly from Claude Code. Create, update, and triage support tickets, manage customers, and organize your support team -- all without leaving your terminal. **Toolkit docs:** [composio.dev/toolkits/gorgias](https://composio.dev/toolkits/gorgias) --- ## Setup 1. Add the Rube MCP server to your Claude Code config with URL: `https://rube.app/mcp` 2. When prompted, authenticate your Gorgias account through the connection link provided 3. Start automating your support workflows with natural language --- ## Core Workflows ### 1. List and Filter Tickets Retrieve tickets with filtering by status, channel, assignee, date range, and more. **Tool:** `GORGIAS_LIST_TICKETS` ``` List all open tickets from the email channel created in the last 7 days ``` Key parameters: - `status` -- filter by ticket status (e.g., "open", "closed") - `channel` -- filter by channel (e.g., "email", "chat") - `assignee_user_id` / `assignee_team_id` -- filter by assigned agent or team - `created_from` / `created_to` -- ISO date range filters - `limit` (max 100) / `offset` -- pagination controls - `order_by` / `order_dir` -- sorting options ### 2. Create and Update Tickets Create new tickets or update existing ones with assignment, priority, and status changes. **Tools:** `GORGIAS_CREATE_TICKET`, `GORGIAS_UPDATE_TICKET`, `GORGIAS_GET_TICKET` ``` Create a high-priority ticket for customer 12345 about a missing order with subject "Orde