pagerdutylisted

# PagerDuty - Printing Press CLI ## Prerequisites: Install the CLI This skill drives the `pagerduty-cli` binary. **You must verify the CLI is installed before invoking any command from this skill.** If it is missing, install it first: 1. macOS / Linux: ```bash bash <(curl -fsSL https://raw.githubusercontent.com/Servosity/msp-skills/main/skills/pagerduty/install.sh) ``` 2. Windows (PowerShell): ```powershell iwr -useb https://raw.githubusercontent.com/Servosity/msp-skills/main/skills/pagerduty/install.ps1 | iex ``` 3. Verify: `pagerduty-cli --version` 4. Ensure `~/.local/bin` (macOS / Linux) or `%LOCALAPPDATA%\Programs\msp-skills` (Windows) is on `$PATH`. The installer downloads the `pagerduty-cli` and `pagerduty-mcp` binaries into `~/.local/bin` (macOS / Linux) or `%LOCALAPPDATA%\Programs\msp-skills` (Windows). It does not register the skill with your agent and writes no MCP client config - see [mcp-install.md](./mcp-install.md) for that wire-up. If `--version` reports "command not found" after install, the runtime cannot see the binary directory on `$PATH`. Do not proceed with skill commands until verification succeeds. Triage the incident queue, resolve who's on call now and next, and run service and escalation hygiene checks without leaving the shell. Sync once and the local store powers analytics no single API call exposes: pulse for what's hot right now, oncall who for the live escalation chain, audit coverage for escalation gaps, and insights m