atera-agents

# Atera Agent Management ## Overview Atera agents are lightweight software installed on managed endpoints that provide remote monitoring and management capabilities. Agents report system information, health metrics, and enable remote execution of scripts and commands. ## Anti-triggers - **Atera's own "devices"** — an Atera *device* is an agentless HTTP, SNMP, or TCP monitor with no agent behind it; use `atera-devices`. Atera is the odd one out: in `ncentral-devices`, `ninjaone-devices`, and `datto-rmm-devices` "device" means the managed endpoint, which here is an agent. - **Claude subagents** — "agent" here is an Atera endpoint sensor, never an AI subagent definition under `agents/*.md`. In `halopsa-agents` it is a human technician, and in `liongard-overview` it is one inspection runner per customer site. - **Running a script on an endpoint managed by another RMM** — "run PowerShell on this machine" matches every RMM in this marketplace equally, and none of them reach Atera's agents. Confirm which RMM the endpoint is enrolled in, then use `syncro-assets`, `superops-runbooks`, `immybot-script-execution`, `ncentral-monitoring-tasks`, `connectwise-automate-scripts`, or `datto-rmm-jobs`. - **The alert an agent raised** — agent records carry health and inventory, not monitoring output; use `atera-alerts`. ## Agent Information Fields ### Core Fields | Field | Type | Description | |-------|------|-------------| | `AgentID` | int | Unique agent iden...