dncrp-complaint-responselisted

# DNCRP / Regulator Complaint Response Config gate: escalation chain. Output = attorney-review response pack. ## Procedure 1. **Classify the notice:** CRPA 2009 complaint (DNCRP hearing), Safe Food Act prosecution (Pure Food Court / mobile court), BSTI mark violation, or essential-commodity price action. Deadlines differ — compute from service date and double-check (hearing dates are short, often 7-10 days `[verify from notice]`). 2. **Facts pack:** batch records, test certificates, licence copies, ad-approval trail, the complainant's purchase evidence. 3. **Position options:** contest (grounds: no contravention / procedural defect / limitation — CRPA complaints must be filed within 30 days of cause `[verify]`), settle/compound where the statute allows, or remedial undertaking. 4. **Hearing brief:** attend via authorised officer + counsel; DNCRP practice is documentary; fines are appealable — map the appeal forum and window from the notice's enabling section. 5. **Aftermath:** register the outcome, update the product register, and if systemic, trigger product-compliance-check on the whole line. ## Guardrails Never advise ignoring a mobile-court summons. Media-sensitive matters (food safety) escalate per profile before any public statement.