intercom-automationlisted
Install: claude install-skill aiskillstore/marketplace
# Intercom Automation via Rube MCP
Automate Intercom operations through Composio's Intercom toolkit via Rube MCP.
## Prerequisites
- Rube MCP must be connected (RUBE_SEARCH_TOOLS available)
- Active Intercom connection via `RUBE_MANAGE_CONNECTIONS` with toolkit `intercom`
- Always call `RUBE_SEARCH_TOOLS` first to get current tool schemas
## Setup
**Get Rube MCP**: Add `https://rube.app/mcp` as an MCP server in your client configuration. No API keys needed — just add the endpoint and it works.
1. Verify Rube MCP is available by confirming `RUBE_SEARCH_TOOLS` responds
2. Call `RUBE_MANAGE_CONNECTIONS` with toolkit `intercom`
3. If connection is not ACTIVE, follow the returned auth link to complete Intercom OAuth
4. Confirm connection status shows ACTIVE before running any workflows
## Core Workflows
### 1. Manage Conversations
**When to use**: User wants to create, list, search, or manage support conversations
**Tool sequence**:
1. `INTERCOM_LIST_ALL_ADMINS` - Get admin IDs for assignment [Prerequisite]
2. `INTERCOM_LIST_CONVERSATIONS` - List all conversations [Optional]
3. `INTERCOM_SEARCH_CONVERSATIONS` - Search with filters [Optional]
4. `INTERCOM_GET_CONVERSATION` - Get conversation details [Optional]
5. `INTERCOM_CREATE_CONVERSATION` - Create a new conversation [Optional]
**Key parameters**:
- `from`: Object with `type` ('user'/'lead') and `id` for conversation creator
- `body`: Message body (HTML supported)
- `id`: Conversation ID for retrieval
- `query`: Sea