multi-channellisted

# Multi-Channel Skill ## Overview The Multi-Channel Skill is the **unified nerve center** for all marketing channels. It: - Consolidates social inbox from 8 platforms - Manages advertising across Google, Meta, LinkedIn, TikTok - Tracks keywords and audience signals - Coordinates messaging across channels - Optimizes performance metrics in real-time - Provides cross-platform insights and recommendations Think of it as a command center with a unified view of all your audience interactions across every platform. ## Core Capabilities ### 1. Social Inbox Unification **What it does:** - Aggregates mentions, comments, DMs from 8 platforms - Unified search and filtering - Priority-based triaging (VIP customers, urgent issues) - Response recommendations with brand voice - Auto-categorization (question, complaint, praise, feedback, inquiry) **Platforms:** ``` YOUTUBE - Channel mentions and comments - DMs from subscribers - Community posts interactions - Video performance engagement INSTAGRAM - Comments on posts and reels - DMs (direct messages) - Story replies - Mentions and tags TIKTOK - Comments on videos - DMs - Duets and stitches mentions - Creator Fund messages LINKEDIN - Post comments - Article comments - Message requests - Notifications and mentions TWITTER/X - Mentions and replies - DMs - Retweets with comments - Quote tweets FACEBOOK - Page comments - Page DMs - Group mentions - Event comments REDDIT - Post comments - DM mentions - Subreddit mentions - PM from mod