vac-intakelisted

# VAC Intake Collect and structure all information needed to build a voice agent. Output: `briefing.md`. ## Before Starting ## Mandatory Fields Every briefing MUST contain all of the following. If information is missing, ask the requester (Auftraggeber:in) before proceeding. ### 1. Customer Context - `customer`: Company name (your customer) - `industry`: Industry (e.g., PDL, Autohaus, Arztpraxis) - `region`: Geographic focus (default: DACH) - `brand_voice`: Brand voice notes (formal/informal, energy level) ### 2. Use Case - `use_case_type`: Classification from taxonomy (see below) - `use_case_description`: What the agent does in 2-3 sentences - `direction`: Inbound / Outbound / Both - `call_context`: When/why is this call happening? ### 3. Target Persona - `target_group`: Who is being called / who calls? - `decision_maker`: Is this person the decision maker? - `gatekeeper`: Is a gatekeeper likely? (receptionist, assistant) - `pain_points`: Known pain points of the target ### 4. Call Objectives - `primary_goal`: Primary conversion goal (e.g., Termin vereinbaren, Interesse wecken) - `secondary_goals`: Secondary goals (e.g., Ansprechpartner identifizieren, Infos sammeln) - `success_metrics`: How is success measured? ### 5. Available Data / Variables - `dynamic_variables`: List of variables available at call time (from your campaign platform or the customer's system) - `knowledge_base`: Documents/FAQs the agent should know - `crm_integration`: What CRM data is available