soplisted

# SOP, Runbook & Playbook Generator Create structured process documents that teams can actually follow. Every step is actionable, every decision has clear criteria, every role is assigned. ## Keywords SOP, runbook, playbook, checklist, process document, standard operating procedure, workflow doc, procedure, operations manual, how-to guide, step-by-step process, process map, incident response, onboarding, offboarding, deployment, launch checklist, sprint review, escalation, decision tree, workflow, process documentation ## Philosophy - A process document nobody follows is worse than no document at all - Every step must start with a verb — it's an instruction, not a description - Ambiguity is the enemy: "as appropriate" and "as needed" are banned phrases - If a step requires a decision, the criteria must be explicit - Time estimates keep teams honest about effort - Documents must be reviewed regularly — stale SOPs create false confidence - The best process doc is the shortest one that covers all edge cases ## Document Types ### 1. SOP (Standard Operating Procedure) **Purpose:** Document repeatable business processes so anyone can execute them consistently. **Best for:** Customer onboarding, content publishing, hiring workflows, expense approvals, release processes, support ticket handling. **Structure:** ```markdown # {SOP Title} ## Document Info | Field | Value | |-------|-------| | Owner | {Name, Role} | | Last Updated | {Date} | | Review Schedule | {Quarterly / M