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summarize-interviewlisted

Summarise a single customer call — interview, discovery session, check-in, sales call, or churn conversation. Two modes: quick capture (any call type, minimal structure, fast) and full synthesis (discovery interviews — JTBD, BEAM, Forces of Progress, signal quality). Both save to knowledge/customers/interviews/ and check for an existing account summary. Trigger on: "log this customer call", "save this interview", "capture this call", "summarise this interview", "process this transcript", "what did we learn from this call", "interview notes", paste a raw transcript.
jonwoods79-sys/woodsco-team-os · ★ 0 · AI & Automation · score 65
Install: claude install-skill jonwoods79-sys/woodsco-team-os
# Summarise Interview ## Usage **When to use:** Immediately after any customer call, while the call is fresh. **Inputs:** Transcript, raw notes, or verbal description. **Output:** Structured note saved to `knowledge/customers/interviews/`. **Template:** `templates/discovery-notes.md` The goal is zero friction between "call ends" and "knowledge is in the repo." A note written in the moment is 10× more useful than one reconstructed from memory three days later. Don't wait until you have a full transcript — raw notes are fine. --- ## THINK: Choose depth mode | Call type | Mode | |---|---| | Discovery / switch / usability / retention interview | **Full synthesis** — JTBD, BEAM, Forces of Progress, signal quality | | Check-in / sales call / churn conversation / validation | **Quick capture** — 5 core sections, no deep frameworks | Confirm before starting: 1. **Customer name or pseudonym** — use first name or company name; never store full names in the repo 2. **Call type** — discovery / validation / check-in / churn / sales / other 3. **Input format** — timestamped transcript, bullet notes, or verbal summary? If the input is a raw transcript, extract signal; don't summarise chronologically. The transcript is the record — the note is the analysis. --- ## QUICK CAPTURE MODE For check-ins, sales calls, churn conversations, and non-discovery sessions. Read `templates/discovery-notes.md` and use it as the output structure, applying only the sections relevant to this call typ