← ClaudeAtlas

routerlisted

Routes a support ticket to the right queue. Use when a ticket arrives without a queue, or when the user asks which team owns an issue.
letsloose501/skill-quality-suite · ★ 2 · AI & Automation · score 73
Install: claude install-skill letsloose501/skill-quality-suite
# Router 1. Read the ticket and match it against [the queue table](references/queues.md). 2. Read the escalation rule in references/queues.md → "Escalation ladder". 3. Borrow the shared wording from `references/shared.md`. 4. Look up the house style at `~/Desktop/no-such-vault/style.md`. 5. Check the neighbour's note: `skills/no-such-skill/references/queues.md`. 6. Check the sibling's missing file: `skills/neighbour/references/absent.md`. 7. Fill the template at `templates/ticket.md`. Stop when the queue is named. ## When to open which reference [queues.md](references/queues.md) is the queue table.