partner-channel-conflictlisted
Install: claude install-skill mbfinotti/partnerships-skills
# Partner Channel Conflict Rules
Write the rules that decide who owns a contested deal when direct sales and channel partners, or two partners, claim the same account, and the governance that enforces them.
The deliverable is a rules-of-engagement (RoE) artifact plus its adjudication machinery:
- Structural boundaries.
- A registration-based claim policy.
- An escalation ladder with a named adjudicator.
- A compensation-neutrality decision.
- A governance cadence.
Diagnosis anchors on two frameworks: the vertical / horizontal / multichannel conflict typology (Stern & El-Ansary, _Marketing Channels_, 1977; current edition Palmatier, Sivadas, Stern & El-Ansary, _Marketing Channel Strategy: An Omni-Channel Approach_, 9th ed., 2019), and the latent → perceived → felt → manifest stage progression. Resolution gets harder at each later stage, which is the whole argument for writing rules before the first manifest dispute. Forrester's _Mitigating Channel Conflict: Rules Of Engagement_ is the on-point analyst artifact for the deliverable's shape.
Boundaries, said out loud:
- `mbfinotti/partnerships-skills@partner-ecosystem` detects and measures conflict zones (account overlap, coverage gaps) and hands off here. This skill starts where detection stops.
- `mbfinotti/partnerships-skills@co-selling-strategy` owns how direct and partners collaborate on shared deals. Deal registration appears here only as a conflict-prevention and claim-adjudication instrument: the protection window,