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partner-channel-conflictlisted

Write the channel conflict rules that govern contested deals between direct sales and channel partners or between partners - rules of engagement, account segmentation, named-account carve-outs, deal registration as a claim instrument (protection window, tie-break, rejection grounds), compensation neutrality for direct reps, escalation and adjudication ladders, and governance cadence. Also covers consumer brands (D2C vs retail conflict, MAP policy, channel-exclusive assortment). Use whenever the user mentions channel conflict, partner disputes, deal poaching, or two routes to market claiming the same account, even if they never say conflict. Do NOT use for designing the co-sell operating model - use mbfinotti/partnerships-skills@co-selling-strategy instead.
mbfinotti/partnerships-skills · ★ 1 · AI & Automation · score 75
Install: claude install-skill mbfinotti/partnerships-skills
# Partner Channel Conflict Rules Write the rules that decide who owns a contested deal when direct sales and channel partners, or two partners, claim the same account, and the governance that enforces them. The deliverable is a rules-of-engagement (RoE) artifact plus its adjudication machinery: - Structural boundaries. - A registration-based claim policy. - An escalation ladder with a named adjudicator. - A compensation-neutrality decision. - A governance cadence. Diagnosis anchors on two frameworks: the vertical / horizontal / multichannel conflict typology (Stern & El-Ansary, _Marketing Channels_, 1977; current edition Palmatier, Sivadas, Stern & El-Ansary, _Marketing Channel Strategy: An Omni-Channel Approach_, 9th ed., 2019), and the latent → perceived → felt → manifest stage progression. Resolution gets harder at each later stage, which is the whole argument for writing rules before the first manifest dispute. Forrester's _Mitigating Channel Conflict: Rules Of Engagement_ is the on-point analyst artifact for the deliverable's shape. Boundaries, said out loud: - `mbfinotti/partnerships-skills@partner-ecosystem` detects and measures conflict zones (account overlap, coverage gaps) and hands off here. This skill starts where detection stops. - `mbfinotti/partnerships-skills@co-selling-strategy` owns how direct and partners collaborate on shared deals. Deal registration appears here only as a conflict-prevention and claim-adjudication instrument: the protection window,