sales-call-reviewlisted

Scores one sales call transcript against an anchored rubric - opener, discovery, objection handling, close - quoting the transcript for every judgement and naming one focus behaviour. Handles messy ASR transcripts, missing speaker labels, and partial calls, covering B2B deal calls and B2C/inside-sales QA, rep self-review and manager tape review. Use whenever the user mentions a call recording, transcript, Gong or Chorus review, tape review, call scoring, or "how did this call go", even without the word review. Do NOT use for writing the follow-up email (mbfinotti/sales-skills@sales-meeting-recap) or scoring the deal itself (mbfinotti/sales-skills@meddpicc-scorecard).
mbfinotti/sales-skills · ★ 0 · Code & Development · score 73

Install: claude install-skill mbfinotti/sales-skills

# Call Review Score one completed sales call, from its transcript, against an anchored four-part rubric - opener, discovery, objection handling, close - with every judgement quoting the transcript lines that support it, then deliver a bounded set of feedback items topped by exactly one named focus behaviour. This skill evaluates what the rep did on this call and stops there: - Never writes the rep's next script. - Never plans their quarter. - Never scores the deal. - Never drafts the follow-up email. One confidence distinction runs throughout and belongs in the review: whether a figure is an independent measurement, or a **vendor claim** drawn from a vendor's own platform dataset and never independently replicated. No vendor correlation here is causal, ever. ## Interview Ask before reviewing. One question per message; offer multiple-choice answers when possible; skip anything the transcript or the user's message already answers. - Who is reviewing? (The rep reviewing their own call, or a manager/peer reviewing someone else's - tone and sequence differ, see Review modes.) - What kind of call? (Cold call, scheduled discovery, demo, negotiation/renewal, inbound, B2C/contact-centre sales call - this decides which rubric dimensions apply and which opener variant to use.) - B2B deal call, or B2C / inside-sales / high-volume consumer call? (B2C adds an optional compliance and script-adherence dimension.) - Paste or attach the transcript. What shape is it - speaker-labeled? tim