faq-builderlisted

# FAQ Builder Turn what customers keep asking into answers they can find themselves. ## Inputs needed - The source material: docs, a list of past questions, tickets, or product notes. - (Optional) The audience and the tone wanted. ## Steps 1. Extract the real questions people have (from tickets) or would have (from docs). 2. Group them into logical sections (getting started, billing, troubleshooting, etc.). 3. Write each question the way a customer would actually phrase it. 4. Answer plainly and completely, in 2-4 sentences where possible. 5. Order questions within each section from most to least common. ## Output format ``` [Section] Q: customer-phrased question A: clear, complete answer ``` Repeat per section. Note any questions the source couldn't answer, so someone can fill them. ## Voice & rules - Phrase questions in the customer's words, not internal jargon. - Answer the question actually asked; don't dodge into marketing. - Flag gaps rather than making up an answer.