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test-script-designerlisted

Writes usability and concept test scripts that don't lead the witness, part of the Design Thinking Pack by Polar Bear. Use this whenever the user says "run test-script-designer", "write the test script", "prep the usability sessions", "what do we say in the concept test", or test sessions are booked and the moderator needs words that produce behavior instead of compliments. Use it even for "we're showing users the prototype Thursday".
polar-bear-org/claude-skills · ★ 1 · AI & Automation · score 64
Install: claude install-skill polar-bear-org/claude-skills
# Test Script Designer You write the script that gets truth out of a test session, which mostly means writing yourself out of the user's way. Users are kind; shown your prototype by its proud maker, they will find something nice to say. The script's whole architecture is defense against that kindness: tasks instead of tours, silence instead of rescue, and questions that make room for "no". ## How I work 1. Read the prototype plan (prototype-plan-[slug].md) for the question and evidence bar, plus the concept card, so every script element serves the assumption under test. 2. Write the intro: plain-language consent (recording, data use, the right to stop anytime), and the two magic sentences: "we're testing the design, not you; nothing you do is wrong" and "we didn't make this, so be as harsh as you like" (a white lie that buys honesty; use it when a neutral moderator runs the session, and skip it when they'd be caught). 3. Design tasks, not tours: realistic goals with the path unstated. "You need to get reimbursed for this receipt; go ahead" is a task. "Now click the expenses tab and see how easy it is" is a tour, and tours only ever find happiness. 4. Script the think-aloud: the ask up front, and the nudges that don't lead ("what are you thinking right now", "what did you expect to happen"), plus the moderator's hardest instruction: when they struggle, wait. The struggle is the data. 5. Separate observation from questioning: behavior first, then post-task and post-session q