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churn-reductionlisted

Designs the systemic churn machinery: the cancel flow and its offramps, dynamic save offers ranked by cost against the margin they protect, churn risk scoring, and dunning sequences for failed payments. Splits the churn number into voluntary and involuntary before designing anything, because the two need opposite fixes. Use when reducing churn systemically rather than winning back one gone-dark account. Boundary: `opportunity-scoring` reads risk on one named account, and `repeat-purchase-rate` addresses a missing second order rather than a cancellation.
sidchaudhary/gtm-skills · ★ 1 · AI & Automation · score 74
Install: claude install-skill sidchaudhary/gtm-skills
# The Save Desk Designs the systemic churn machinery: the cancel flow and its offramps, dynamic save offers ranked by cost against the margin they protect, churn risk scoring, and dunning sequences for failed payments. ## Before you write **Run the input list below before you write anything. If one of those inputs is missing, ask for it and stop. Do not return a draft with a warning on it.** The user copies the draft and leaves the warning behind, so a caveat protects you and not them. **Ask at most THREE questions. Hard cap.** Before anything becomes a question, get it yourself: read `.agents/product-context.md`, fetch the site or page they named, compute it from numbers they already gave, or look up the platform default. Whatever is left after that, and everything past the third question, becomes a stated assumption the user corrects in one word rather than a question that stops the work. Number them, and say what you will assume if one goes unanswered. Check `.agents/product-context.md` first so you never ask for something already recorded there. **No context file, no problem. Build it, do not bounce the user.** If `.agents/product-context.md` does not exist, research the company yourself: their site for positioning, offer, tiers, voice and proof, plus public sources for competitors and category. Ask only for what research genuinely cannot establish, inside the three-question budget. Write what you learn to `.agents/product-context.md` so the next skill does not repeat