amazon-returns-recovery

# Amazon Returns Recovery ## Why this exists This started as a test of a general-purpose contract/customer-service negotiation tool — the goal was just to see if it could hold its own in a dispute. Pointed at a live Amazon account, it surfaced two restocking fees ($44.99 and $28.50) the account owner had no idea existed, on returns processed weeks earlier. Both got waived in the same sitting — the first refunded exactly the $44.99 fee, the second came back at $30.63 (the associate rounded up past the $28.50 fee as a goodwill gesture). Total recovered from fees alone: **$75.62**, on charges the account owner never would have gone looking for. The lesson: money like this doesn't announce itself — restocking fees, partial refunds, and price-protection differences sit quietly in order history unless something goes and checks. That's what this skill automates. Treat this as a metal detector, not an autopilot: it surfaces what's buried and drafts the case, but every dispute goes through the account owner before anything gets sent. The same account also had a third case worth knowing about, even though it's outside this skill's default restocking-fee scope: a $372.69 electric shaver the account owner had already been **denied a refund on once — while still inside the return window**. Re-disputed two days after the window closed, hands-off, the case ended in a full **$372.69** refund with no return required — the associate just let the account owner keep it. Overturning an existi...