8d-report-writinglisted

Submit an 8D to a customer, format a Ford 8D report, BMW G8D, VW QMSS, or OEM complaint response for formal submission. Covers OEM-specific format requirements, evidence standards, and discipline-by-discipline writing rules for D0–D8. Use when preparing an 8D report for Ford, BMW, VW/Audi, Stellantis, or any customer requiring formal 8D closure.
RBraga01/Quality-Engineering-Skills · ★ 3 · Data & Documents · score 79

Install: claude install-skill RBraga01/Quality-Engineering-Skills

# 8D Customer Report Writing ## When to use Use when an 8D investigation is complete and a formal report must be submitted to the customer. This skill covers the writing quality and format — the methodology is in [8d-problem-solving](../../problem-solving/8d-problem-solving/). The 8D report is a legal and commercial document. It is used by the customer to: - Verify their claim was addressed - Confirm containment protected their production - Audit your corrective action quality - Assess your supplier quality level for BIQS scoring, PPAP status, and future business decisions A poorly written report — even with good corrective actions — signals low quality maturity. ## OEM format references | OEM | Format | Submission system | |-----|--------|------------------| | Ford | 8D (Ford 8D form) | Covisint / GSDB / portal | | BMW | G8D (Global 8D) | SupplierPortal (SIM) | | VW / Audi | QMSS (Lieferantenselbstauskunft) | SupplyOn | | Stellantis (ex-FCA, PSA) | 8D | CQMS | | Mercedes-Benz | 8D / ATC | SupplyOn | | Toyota (TMMNA) | 8D or A3 | SMART | Always download the **current customer template** from the portal before writing. Templates change. Always align with the specific customer format and mandatory fields — do not modify OEM templates. --- ## Required 8D Report Checklist ☐ Correct OEM template used (latest version — downloaded before writing) ☐ D2 fully quantified and matches the customer claim and NCR exactly ☐ D3 containment implemented with evidence — past tense on