issue-tracker

# Issue Tracker ## Overview The Issue Tracker skill provides comprehensive project issue management capabilities. It tracks issues through their lifecycle, manages escalation workflows, performs root cause analysis, and generates metrics for continuous improvement in issue resolution. ## Capabilities ### Issue Logging - Create issue logs with categorization - Assign priority, severity, and impact levels - Link issues to WBS elements and deliverables - Capture issue context and history - Support issue templates by type ### Escalation Management - Define escalation paths and triggers - Automate escalation based on aging rules - Track escalation history - Notify stakeholders at escalation points - Support custom escalation hierarchies ### Resolution Workflow - Track issue aging and SLA compliance - Manage resolution actions and owners - Link issues to risks and change requests - Track resolution verification - Support issue reopen and recurrence tracking ### Analysis and Reporting - Perform root cause analysis (5 Whys, Fishbone) - Generate issue status reports - Calculate issue resolution metrics - Analyze issue trends and patterns - Automate issue notifications and reminders ## Usage ### Input Requirements - Issue description and classification - Priority and severity criteria - Escalation rules and thresholds - SLA definitions - Resolution workflow configuration ### Output Deliverables - Issue register/log - Issue status report - Escalation alerts - Resolution metric...