social-listening-pr

# Social Listening Skill ## Overview The Social Listening skill provides comprehensive social media monitoring and conversation analysis capabilities for PR intelligence. This skill enables real-time awareness of brand conversations, crisis signal detection, and social sentiment tracking across all major platforms. ## Capabilities ### Platform Monitoring - Sprinklr social listening integration - Talkwalker conversation analysis - Platform-specific monitoring (Twitter/X, LinkedIn, Reddit, Facebook, Instagram) - Forum and community monitoring - Review site tracking ### Alert Configuration - Mention alert configuration - Hashtag and keyword tracking - Influencer conversation monitoring - Crisis signal detection - Viral content detection ### Conversation Analysis - Community conversation clustering - Topic extraction and trending - Conversation volume tracking - Geographic analysis - Demographic insights ### Sentiment Analysis - Social sentiment analysis - Platform-specific sentiment - Emotion detection - Sentiment trend tracking - Comparative benchmarking ### Influencer Intelligence - Influencer identification - Engagement tracking - Sentiment by influencer - Amplification analysis - Relationship mapping ## Usage ### Social Listening Configuration ```javascript const socialListeningConfig = { platforms: ['twitter', 'linkedin', 'reddit', 'facebook', 'instagram'], monitoring: { brandTerms: ['@CompanyHandle', '#CompanyHashtag', 'Company Name'], products: ['Pro...