customerio-primary-workflow

# Customer.io Primary Workflow ## Overview Implement Customer.io's core messaging workflow: identify users with segment-ready attributes, track lifecycle events that trigger campaigns, and set up the data layer for automated onboarding, nurture, and re-engagement sequences. ## Prerequisites - `customerio-node` configured with Track API credentials - Campaigns created in Customer.io dashboard (triggered by events you define) - Understanding of your user lifecycle stages ## How Campaigns Work ``` Your App (SDK) Customer.io Dashboard User ───────────── ──────────────────── ──── cio.identify(user) → Profile created/updated cio.track("signed_up") → Campaign trigger fires Wait 1 day → Welcome email Check: verified? ├─ No → Verification reminder └─ Yes → Wait 3 days → Feature tips email ``` Events tracked via the SDK trigger campaigns you build in the dashboard. The SDK sends the **data**; the dashboard defines the **workflow logic**. ## Instructions ### Step 1: Define Your Event Taxonomy ```typescript // lib/customerio-events.ts import { TrackClient, RegionUS } from "customerio-node"; // Central event definitions — every event your app tracks export const CIO_EVENTS = { // Onboarding SIGNED_UP: "signed_up", EMAIL_VERIFIED: "email_verified", PROFILE_COMPLETED: "profile_c...