guidewire-observability

# Guidewire Observability ## Overview Guidewire InsuranceSuite processes claims, policies, and billing through long-running batch jobs and synchronous Cloud APIs. Observability must track claim processing times, policy synchronization health, billing accuracy, and integration endpoint status. Batch failures in ClaimCenter or PolicyCenter can silently block downstream workflows, so real-time alerting on queue depth and job completion is critical for insurance operations SLAs. ## Key Metrics | Metric | Type | Target | Alert Threshold | |--------|------|--------|-----------------| | Claim processing time | Histogram | < 30s | > 60s | | Policy sync success rate | Gauge | > 99.5% | < 98% | | Billing accuracy rate | Gauge | > 99.9% | < 99.5% | | Cloud API latency p95 | Histogram | < 500ms | > 2s | | Batch job completion rate | Gauge | 100% | < 95% per cycle | | Integration queue depth | Gauge | < 100 | > 500 | ## Instrumentation ```typescript async function trackGuidewireAPI(endpoint: string, operation: string, fn: () => Promise<any>) { const start = Date.now(); try { const result = await fn(); metrics.histogram('guidewire.api.latency', Date.now() - start, { endpoint, operation }); metrics.increment('guidewire.api.calls', { endpoint, status: 'ok' }); return result; } catch (err) { metrics.increment('guidewire.api.errors', { endpoint, status: err.statusCode }); throw err; } } ``` ## Health Check Dashboard ```typescript async function guidewire...