mindtickle-common-errors

# MindTickle Common Errors ## Overview MindTickle's API powers sales enablement workflows including course management, quiz administration, user provisioning via SCIM, and coaching analytics. Common integration errors include course access denied when user roles are misconfigured, quiz scoring discrepancies from version mismatches, and SCIM provisioning conflicts during bulk user imports from HR systems. The most frequent issue is 403 on course content access -- this almost always means the user is not enrolled, not that the API key lacks permissions. This reference covers authentication, content delivery, and user management errors that affect MindTickle platform integrations. ## Error Reference | Code | Message | Cause | Fix | |------|---------|-------|-----| | `401` | `Invalid API key` | Key expired or revoked | Regenerate at MindTickle Admin > Integrations > API Keys | | `403` | `Access denied` | API key lacks admin-level scope | Request admin API key from MindTickle account owner | | `403` | `Course access denied` | User not enrolled or role insufficient | Enroll user in course via admin API before content access | | `404` | `Module not found` | Invalid module/course/user/team ID | List available modules first; IDs change between environments | | `409` | `SCIM user conflict` | Email already provisioned via different identity provider | Resolve duplicate in MindTickle Admin > Users > Merge | | `422` | `Quiz scoring error` | Answer key version mismatch after quiz updat...