twinmind-incident-runbook

# TwinMind Incident Runbook ## Overview Incident response for TwinMind failures: transcription not starting, audio not captured, sync failures, and calendar disconnect. TwinMind uses the Ear-3 speech model (5.26% WER, 3.8% DER) for transcription, with GPT-4, Claude, and Gemini for AI summarization. ## Prerequisites - TwinMind account (Free, Pro $10/mo, or Enterprise) - Chrome extension installed and authenticated - Understanding of TwinMind workflow ## Instructions ### Step 1: Setup TwinMind operates as a Chrome extension and mobile app with optional API access for Pro/Enterprise users. ```bash # TwinMind API access (Pro/Enterprise) export TWINMIND_API_KEY="your-api-key" curl -H "Authorization: Bearer $TWINMIND_API_KEY" https://api.twinmind.com/v1/health # Expected: {"status": "ok"} ``` ### Step 2: Implementation ```javascript // TwinMind Incident Runbook implementation // Core TwinMind integration const twinmind = { transcriptionModel: "ear-3", languages: ["en", "es", "ko", "ja", "fr"], features: ["transcription", "summary", "action-items"], privacyMode: "on-device", // Audio never stored }; // Check transcription capabilities async function verify() { const health = await fetch("https://api.twinmind.com/v1/health"); console.log("TwinMind status:", await health.json()); } ``` ### Step 3: Verification ```bash # Verify TwinMind integration curl -H "Authorization: Bearer $TWINMIND_API_KEY" https://api.twinmind.com/v1/health | jq . ``` ## Key TwinMind S...