kandev-escalation
FeaturedEscalate to a human when required information, access, credentials, or a product decision blocks completion and no reasonable default is available.
Install
Quality Score: 88/100
Skill Content
Details
- Author
- kdlbs
- Repository
- kdlbs/kandev
- Created
- 8 months ago
- Last Updated
- today
- Language
- Go
- License
- AGPL-3.0
Integrates with
Similar Skills
Semantically similar based on skill content — not just same category
human-escalation
Recognize when to stop autonomous work and escalate decisions, ambiguity, or risk to a human.
escalation
Escalate unresolvable or sensitive requests to a human agent by recording an escalation entry. Use when the user asks to speak to a human, the bot cannot answer confidently, the request involves financial, legal, or security concerns, a safety issue is detected, or the user is frustrated after repeated failures.
escalation
Turn a stuck decision or a blocked dependency into a one-page brief (Situation, Impact, Urgency, Options, Recommendation, Ask) and route it up a named ladder with SLAs. Use when a decision has missed its needed-by date, when two teams deadlock, when a risk owner will not act, or when a governance forum keeps noting things without deciding anything.