csat-churn-watch
FeaturedWeekdays, conditional browser lane. Reads the ticket ledger and the account, billing, and usage surfaces the member named, and decides which paying customers are about to leave. Every flag is a dossier carrying the trip wires that fired, the exact evidence behind each one, that account's whole history, and one suggested save with its cost and the screen it happens on. It reads billing screens and touches no control on them: a refund, a credit, a plan change, and a cancellation are named and never made.
Install
Quality Score: 94/100
Skill Content
Details
- Author
- markfulton
- Repository
- markfulton/ai-employees
- Created
- 3 weeks ago
- Last Updated
- today
- Language
- JavaScript
- License
- MIT
Bundled in these plugins
Similar Skills
Semantically similar based on skill content — not just same category
csat-inbox-sweep
Weekdays, heavy browser lane. Reads every support channel named in strategy/channels.md, meaning the mailbox, the helpdesk queue, the review and rating listings, the marketplace pages, and the forums where the member's products are discussed, and captures every new or changed item as one dated, sourced, severity graded line on the ticket ledger. It replies to nothing, reacts to nothing, marks nothing read or resolved, and takes no action of any kind on LinkedIn. It holds every outbound action unless you released the channel, and it never touches a credential.
csat-desk-standup
Weekdays, file work only, no browser at all. Reads every ledger, every queue file, and every run record since its cursor, turns the member's ticks into replied lines and closed cards, computes the first response and time to resolution clocks the Friday report is built from, folds the card inbox, re-renders the desk board, and writes the short morning brief the member opens first. It holds every outbound action unless you released the channel, and it never touches a credential.
csat-desk-intake
Runs once by hand on the first day and once a month after that, light browser lane. On the first run it researches the business from its own published surfaces before asking anything, writes the strategy folder, creates the ledgers, seeds the opening cards, builds the single page dashboard, reconciles the schedule table, and registers the eight recurring jobs. On every monthly run it re-reads a month of the kit's own evidence, applies what changed, adds a tab for a channel that gained volume, rebuilds, and reconciles every registered job against the table. It holds every outbound action unless you released the channel, and it never enters a credential.