qbr-deck

# QBR Deck Skill Produce a complete Quarterly Business Review deck — structured, data-backed, and customer-focused. A good QBR demonstrates value delivered, aligns on goals for the next quarter, and strengthens the executive relationship. It should never feel like a product demo or a vendor update. ## Required Inputs Ask for these if not already provided: - **Account name**, CSM name, and customer stakeholders attending - **Contract details** — ARR, contract start date, renewal date - **Last quarter's goals** (from previous QBR or kickoff) - **Usage and adoption data** — key metrics for the quarter - **Support summary** — tickets raised, resolution time, any escalations - **Business outcomes the customer cares about** — what success looks like for them - **Product updates or new features** relevant to this customer - **Goals for next quarter** - **Any open commercial conversations** (expansion, renewal, at-risk signals) ## QBR Principles - Lead with customer outcomes, not product features - Every metric should connect to a business result the customer cares about - The agenda is a conversation, not a presentation — build in time for customer input at every stage - Close with mutual commitments, not just vendor actions ## Output Format --- # QBR: [Account Name] × [Your Company] **[Quarter] [Year] Business Review** **Date:** [Date] | **Location / Call link:** [TBC] **Customer attendees:** [Names and roles] **[Your company] attendees:** [Names and roles] --- ## Slide ...