define-jtbd-canvas

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Creates a Jobs to be Done canvas capturing the functional, emotional, and social dimensions of a customer job. Use when deeply understanding customer motivations, designing for jobs, or reframing product positioning.

AI & Automation 557 stars 73 forks Updated today Apache-2.0

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Skill Content

<!-- PM-Skills | https://github.com/product-on-purpose/pm-skills | Apache 2.0 --> # Jobs to be Done Canvas A Jobs to be Done (JTBD) canvas captures the complete picture of why customers "hire" products to make progress in their lives. Based on Clayton Christensen's framework, JTBD goes beyond features and demographics to understand the underlying motivations.functional, emotional, and social.that drive customer behavior. ## When to Use - When deeply researching customer motivations before building - To reframe product positioning around customer progress - When existing personas feel too surface-level or demographic - During competitive analysis to identify why customers switch - When designing marketing messages that resonate - To align team on who the customer really is and what they need ## When NOT to Use - You need a person-shaped artifact (goals, behaviors, quotes) for design or marketing work -> use `foundation-persona`; the canvas captures the job, the persona captures the person - You have no customer research yet -> synthesize interviews first with `discover-interview-synthesis`; the canvas's insights must trace to research, not assumptions - You are framing one specific problem to solve now -> use `define-problem-statement` - You need to map opportunities to a measurable outcome for prioritization -> use `define-opportunity-tree` ## Instructions When asked to create a JTBD canvas, follow these steps: 1. **Identify the Job Performer** Define who is doing ...

Details

Author
product-on-purpose
Repository
product-on-purpose/pm-skills
Created
7 months ago
Last Updated
today
Language
JavaScript
License
Apache-2.0

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