Prashanthvara
UserEight Claude Code skills for enterprise customer success: health scoring, QBRs, onboarding diagnostics, punchout troubleshooting.
Categories
Indexed Skills (7)
account-health-scorer
Score and rank an entire portfolio of enterprise accounts for churn risk and expansion opportunity from a single portfolio export. Use this skill whenever the user mentions portfolio review, renewal risk, churn triage, book-of-business health, account prioritization, or uploads a multi-account CSV and asks which accounts need attention, even if they do not say "score."
api-onboarding-diagnostician
Analyze API request/response logs from a failing enterprise customer onboarding and produce a root-cause diagnosis with a fix path. Use this skill whenever the user mentions API onboarding failures, integration errors during go-live, 4xx/5xx patterns in customer logs, webhook delivery failures, or pastes API logs and asks why an integration is failing, even if they only say "customer is blocked."
catalog-enrichment-pipeline
Enrich sparse supplier catalog data with normalized descriptions, category assignments, and completeness scoring from raw supplier feeds. Use this skill whenever the user mentions catalog quality, item enrichment, sparse product data, category mapping, catalog audits, supplier feed cleanup, or uploads a product CSV with missing or inconsistent fields, even if they only say "this catalog is a mess."
integration-runbook-builder
Generate a protocol-specific B2B integration runbook (EDI, cXML, API, SFTP, or email/CSV) for a new enterprise customer integration. Use this skill whenever the user mentions integration docs, onboarding runbooks, EDI 850/855/856/810 flows, SFTP file drops, integration kickoff, or asks to document how a customer will connect, even if they only name the protocol.
punchout-troubleshooter
Diagnose cXML and OCI punchout catalog failures from request/response payloads. Use this skill whenever the user mentions punchout, PunchOutSetupRequest, POSR, cXML errors, OCI hook URL issues, cart transfer failures, session timeout on catalog return, or pastes cXML/XML payloads from a procurement integration, even if they only say "the catalog is broken."
qbr-generator
Generate a QBR-ready account health narrative, executive summary, and deck outline from raw account data (orders, spend, support tickets, adoption metrics). Use this skill whenever the user mentions QBRs, quarterly business reviews, account reviews, executive readouts, renewal prep, or asks to turn account data exports into a customer-facing summary, even if they only provide a CSV and say "prep this account."
vertical-onboarding-playbooks
Generate a vertical-specific enterprise onboarding requirements packet (Healthcare, Government, Education, Retail) that collects only the data that vertical actually needs. Use this skill whenever the user mentions onboarding questionnaires, kickoff data collection, customer intake, requirements gathering for a new enterprise account, or complains that onboarding takes weeks of back-and-forth, even if they do not name a vertical.
Bio shown is the top-scored skill's repo description as a fallback — real GitHub bios land in a future update.