etrebels

account-health

Score a customer's health, start the renewal motion, and flag churn or expansion early. Trigger when the user asks "how's this account doing", "health check", "are we at risk of churn", "is this account ready to expand", or before a renewal or QBR.

onboarding-handoff

Run the Won→onboarding handoff — the seam most teams drop. Trigger when a deal is marked won/closed-won, when the user says "we won X", "hand this off to onboarding", "kick off the new customer", or "onboarding checklist".

product-signal

Route post-sale and field signals into product's roadmap queue, and write the buyer-facing line for anything shipped. Trigger when the user says "what should product hear", "triage the roadmap signals", "route this to product", "feature request", or "what does this feature mean for the buyer".

retention-feedback

Turn what customer success hears after the sale into product and retention actions. Trigger when an onboarding note, QBR, support thread, or usage review surfaces adoption friction, a churn-risk signal, a feature request that blocks expansion, or a customer who's ready to grow — or when the user says "log this for product", "retention risk", "what's the churn signal", or "post-sale feedback".

marketing-feedback

Turn what sales hears in the field into marketing actions. Trigger when a meeting note or call recap surfaces a recurring objection, a competitor mention, the buyer's own language, a missing proof point, or a win/loss reason — or when the user says "log this for marketing", "what should marketing know", or "field intel".

meeting-prep

Build a pre-meeting briefing — who's in the room, what they care about, your goal, and the questions to ask. Trigger when the user asks to prep for a meeting or call, "what should I know before", or names an upcoming meeting.

churn-save

Turn a red/amber account into a recovery play — the real risk, the re-engagement outreach, the renewal-clock timing. Trigger when account-health flags a 🔴/🟡 account, when the user says "save this account", "they're going to churn", "the customer went quiet", "renewal at risk", or right after a RETENTION-RISK line is logged.

expansion-play

Work an expansion-ready account into an angle and a clean hand to sales — the second growth motion the funnel forgets. Trigger when account-health flags an EXPANSION-SIGNAL, when a healthy account asks for more unprompted, a second team wants access, or the user says "this account is ready to grow", "expansion play", "upsell", or "land and expand".

qbr-prep

Turn a customer's recent calls, adoption signal, and roadmap status into a QBR brief that leads with the outcome they bought. Trigger when a quarterly business review is coming up, before a renewal or value-review call, or when the user says "QBR prep", "build the QBR", "quarterly review for X", or "value review".

support-signal

Cluster a batch of support tickets or threads into ranked product themes, then hand them to product-signal for the roadmap. Trigger when there's a pile of support tickets, or the user says "what are the tickets telling us", "cluster these tickets", "support themes", "top issues this month", or wants raw support volume turned into product feedback.

cold-outreach

Draft a first-touch cold email or LinkedIn DM. Trigger when the user asks for a cold email, an outreach message, or a first touch to a named prospect.

content-repurpose

Turn one piece of source material into several channel-ready drafts. Trigger when the user asks to repurpose something, "turn this into posts", or "what can I make from this".

follow-up

Debrief a meeting and draft the follow-up. Trigger when the user asks to debrief a call, follow up, or "what do I send after that meeting".

lead-qualify

Score a lead or opportunity against an ideal-customer-profile fit check. Trigger when the user pastes a lead/company and asks "is this a fit", "should I pursue", or to qualify/score a lead against the ICP.

calendar-followup

Surface unfinished follow-ups from last week's external meetings. Trigger when the user asks "who do I need to follow up with", "what meetings haven't I followed up on", or as part of the morning briefing ritual.

inbox-digest

Scan the last 48 hours of unread newsletters, news emails, and blog digests. Summarize what's relevant to your work. Trigger when the user asks "what did I miss", "any interesting newsletters", or as part of the morning briefing ritual.

status-update

Draft a short status update from recent daily-log entries. Trigger when the user asks for a status update, a weekly update, or "what should I tell my team / manager / board".

triage

Triage a list of incoming items into do-now / schedule / delegate / drop. Trigger when the user pastes a list and asks to triage, prioritize, or "what should I do first".