intercom-automation

# Intercom Automation via Rube MCP Automate Intercom operations through Composio's Intercom toolkit via Rube MCP. **Toolkit docs**: [composio.dev/toolkits/intercom](https://composio.dev/toolkits/intercom) ## Prerequisites - Rube MCP must be connected (RUBE_SEARCH_TOOLS available) - Active Intercom connection via `RUBE_MANAGE_CONNECTIONS` with toolkit `intercom` - Always call `RUBE_SEARCH_TOOLS` first to get current tool schemas ## Setup **Get Rube MCP**: Add `https://rube.app/mcp` as an MCP server in your client configuration. No API keys needed — just add the endpoint and it works. 1. Verify Rube MCP is available by confirming `RUBE_SEARCH_TOOLS` responds 2. Call `RUBE_MANAGE_CONNECTIONS` with toolkit `intercom` 3. If connection is not ACTIVE, follow the returned auth link to complete Intercom OAuth 4. Confirm connection status shows ACTIVE before running any workflows ## Core Workflows ### 1. Manage Conversations **When to use**: User wants to create, list, search, or manage support conversations **Tool sequence**: 1. `INTERCOM_LIST_ALL_ADMINS` - Get admin IDs for assignment [Prerequisite] 2. `INTERCOM_LIST_CONVERSATIONS` - List all conversations [Optional] 3. `INTERCOM_SEARCH_CONVERSATIONS` - Search with filters [Optional] 4. `INTERCOM_GET_CONVERSATION` - Get conversation details [Optional] 5. `INTERCOM_CREATE_CONVERSATION` - Create a new conversation [Optional] **Key parameters**: - `from`: Object with `type` ('user'/'lead') and `id` for conversation creator ...