nw-interviewing-techniqueslisted

# Interviewing Techniques ## Questioning Toolkit by Purpose ### Problem Discovery Understand if problem is real and worth solving. - "Tell me about the last time you [encountered this problem]." - "What was the hardest part about that?" - "What did you do about it?" | "What don't you love about that solution?" | "What else have you tried?" ### Understanding the Job Map the job-to-be-done and desired outcomes. - "What are you ultimately trying to accomplish?" - "Walk me through your process step by step." - "At each step, how do you know if you've succeeded?" - "What slows you down or frustrates you most?" | "What workarounds have you created?" ### Probing Assumptions Challenge beliefs and uncover truth. - "What makes you believe that?" | "What would need to be true for this to work?" - "What could we assume instead?" | "What would change your mind?" ### Testing Commitment Distinguish interest from commitment. - "Would you be willing to [specific action]?" | "What would you pay for this?" - "Can you introduce me to someone else with this problem?" | "When can we schedule a follow-up?" ### Exploring Implications Understand impact and urgency. - "If this were solved, what would change?" | "What would that enable you to do?" - "What would happen if we didn't solve this?" ## Interview Conduct Rules **Do**: Ask about past specifics | Open, non-directive questions | Seek commitment not praise | Keep informal | 80% listening | Talk about their life first **Avoid**: Future be